• Care for the positive image of the hotel,
  • Direct contact with guests and professional handling of stay-related matters (check-in/check-out),
  • Handling individual reservations,
  • Providing information about the hotel’s offer and available services,
  • Issuing invoices, accepting payments,
  • Responding to guests’ ongoing needs,
  • Close cooperation with other hotel departments to ensure the best possible guest service.
  • Experience in a similar position in the hotel industry,
  • Ease in establishing contacts and openness to the guest and their needs,
  • High personal culture and focus on providing services at the highest level,
  • Ability to work under time pressure and good work organization,
  • Independence, initiative and commitment to assigned duties,
  • Reliability, punctuality, and attention to detail,
  • Ability to work in a team,
  • Knowledge of the Office package (Word, Excel),
  • Knowledge of English at a level allowing fluent communication,
  • Willingness to work shifts, including weekends and holidays.
  • Stable employment based on a cooperation form that suits your preferences,
  • In case of relocation, possibility of accommodation on the property,
  • Opportunity for professional development within the department and hotel structures as well as participation in trainings organized by the hotel,
  • A friendly working atmosphere full of positive energy and a well-coordinated team,
  • Participation in the #PlatinumCareer motivation program, which offers a range of benefits,
  • Employee Referral Program,
  • MultiLife Program,
  • Attractive discounts on: treatments at Dr Irena Eris salons, stays at Mountain Resort brand properties, use of the hotel's dining facilities.
  • Group insurance,
  • Employee meals,
  • Holiday gift packages,
  • Employee parking.